IT Analyst

Are you the IT Analyst we are looking for? 

 

Inflection Point by Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Inflection Point by Perficient, we seek to grow alongside professionals promoting agile cultures and values as we challenge, champion, and celebrate our people for us to build a great future together.

Interested in Growing Your Career?

Perficient is currently looking to add a dynamic and talented IT Analyst to our Development team. Ideal candidates will have +5 years of experience specifically focused on working with technical support to all our internal customers.

What do you need to come aboard?

  • Artboard BS degree in Information Technology, Computer Science or equivalent,
  • Artboard Proven 5+ years working experience in enterprise technical support.
  • Artboard Strong problem-solving skills.
  • Artboard Excellent client-facing skills.
  • Artboard Continuous improvement, Leadership, Quality and Processes abilities.
  • Artboard English Level: Intermediate-Advance.
  • Artboard Knowledge of Microsoft Azure cloud computing platform, services, and AWS.
  • Artboard Working Operating Systems: Windows, Windows Server, Linux
  • Artboard Knowledge about SQL DataBase
  • Artboard Ticket Management Support from 1st to 3rd Level
  • Artboard Experience working with Git or Docker as Software Repository
  • Artboard Management of Virtual Machine Tools (VMware)
  • Artboard In-depth knowledge of multiple Linux distributions (Ubuntu, CentOS, Debian, etc.).
  • Artboard Some knowledge of shell scripting required.
  • Artboard Proactively maintain and develop all Linux infrastructure technology (Install from scratch, upgrades, patches and hot-fixes).
  • Artboard Core system administration tasks such as sizing, managing services, logs, file permissions and ACL.
  • Artboard Experience working with SSL Certificates
  • Artboard Knowledge of ISO 27001 normativity
  • Artboard Virtualization technologies (Vmware & hyper V) is a plus
  • Artboard Experience with Panda 360 or WatchGuard is a plus
  • Artboard ITIL Framework knowledge is a plus

To Rock This Role, You Should:

  • Artboard Monitoring and management of cloud backups (Veeam software)
  • Artboard Monitoring and revision of SAN (Storage Area Network) for Virtual Machines
  • Artboard Monitoring, management and maintenance of Linux servers
  • Artboard Ticket Management Support from 1st to 3rd Level vía Atlassian software
  • Artboard Scripting for automation in the cloud (AWS, Azure)
  • Artboard Resources management in AWS and Azure
  • Artboard Maintenance of code repositories (Git / Docker) from the administrator console
  • Artboard Ensuring compliance with ISO 27000 in all corresponding IT processes
  • Artboard Technical Support Procedures

We Believe In Your Growth! These Are The Benefits For You:

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Set your salary: Learn, improve your career and decide how much you want to make! 
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Manage your time: Do you need time for yourself? Are you having a bad day? Errands to run? No worries, just let your team know. 
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Grow with us: We want you to feel happy and have a clear purpose. If you to want to excel your own expectations, we´re here to support you in different aspects; academic, professional and as a human being.  

Are you ready to participate and #GrowWithPerficient? 

Join our team!
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