Careers » IT Analyst
IT Analyst
Are you the IT Analyst we are looking for?
Inflection Point by Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Inflection Point by Perficient, we seek to grow alongside professionals promoting agile cultures and values as we challenge, champion, and celebrate our people for us to build a great future together.
Interested in Growing Your Career?
Perficient is currently looking to add a dynamic and talented IT Analyst to our Development team. Ideal candidates will have +5 years of experience specifically focused on working with technical support to all our internal customers.
What do you need to come aboard?
- BS degree in Information Technology, Computer Science or equivalent,
- Proven 5+ years working experience in enterprise technical support.
- Strong problem-solving skills.
- Excellent client-facing skills.
- Continuous improvement, Leadership, Quality and Processes abilities.
- English Level: Intermediate-Advance.
- Knowledge of Microsoft Azure cloud computing platform, services, and AWS.
- Working Operating Systems: Windows, Windows Server, Linux
- Knowledge about SQL DataBase
- Ticket Management Support from 1st to 3rd Level
- Experience working with Git or Docker as Software Repository
- Management of Virtual Machine Tools (VMware)
- In-depth knowledge of multiple Linux distributions (Ubuntu, CentOS, Debian, etc.).
- Some knowledge of shell scripting required.
- Proactively maintain and develop all Linux infrastructure technology (Install from scratch, upgrades, patches and hot-fixes).
- Core system administration tasks such as sizing, managing services, logs, file permissions and ACL.
- Experience working with SSL Certificates
- Knowledge of ISO 27001 normativity
- Virtualization technologies (Vmware & hyper V) is a plus
- Experience with Panda 360 or WatchGuard is a plus
- ITIL Framework knowledge is a plus
To Rock This Role, You Should:
- Monitoring and management of cloud backups (Veeam software)
- Monitoring and revision of SAN (Storage Area Network) for Virtual Machines
- Monitoring, management and maintenance of Linux servers
- Ticket Management Support from 1st to 3rd Level vía Atlassian software
- Scripting for automation in the cloud (AWS, Azure)
- Resources management in AWS and Azure
- Maintenance of code repositories (Git / Docker) from the administrator console
- Ensuring compliance with ISO 27000 in all corresponding IT processes
- Technical Support Procedures
We Believe In Your Growth! These Are The Benefits For You:
Law benefits
Certifications
Internal & External Courses
English Classes
Medical Insurance (Personal and Familiar)
Life Insurance
Savings Fund
Pantry Vouchers
Additional Holidays
Are you ready to participate and #GrowWithPerficient?
Join our team!